We strongly believe in quality which goes hand and hand with customer’s investment in our products. Each product is carefully tested to assure that consistent high quality is maintained. GC and RI additional in-depth testing ensures that each batch is manufactured according to the standard define processes. A batch identification code is stamped on the bottom of each can/tube and assure traceability of all materials and processes used in manufacturing of solvent cements and other products. EssPee Adhesives products are backed by highly trained technical service and customer support programs.
To meet our quality enhancement policy we have set the following targets
- Implementing quality training programmes quarterly.
- Reduce customer complaints to less than 1% p.a
- Encourage customer feedback.
- Customer Experience Survey to be held monthly.
- Ensuring appropriate measures taken on the basis of survey findings.
- Following the best industry processes, guidelines, norms and standards of International Certification Institutes namely, ASTM, NSF, ISO, and BIS.
To ensure the highest quality standards of all our Solvent Cement range and other products, each batch passes through the following advanced test methods
- Hydrostatic Burst Strength
- Tensile Testing
- Viscosity
- Gas Chromatography-Mass Spectrometry
- Density Analysis
Quality being of the utmost importance at EssPee Adhesives, we make sure these meticulous quality checks ensure product reliability and consistency.